Frequently Asked Questions
What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and more secure payment options at checkout.
Do you ship internationally?
Yes! We ship worldwide. Shipping times and costs vary depending on your location.
Item #How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Delivery times depend on your location and chosen shipping method.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email so you can follow its journey.
What is your return or exchange policy?
We want you to love your order! If you’re not satisfied, you can request a return or exchange within [X] days of receiving it. Some items may be final sale.
My order arrived damaged/incorrect—what should I do?
We’re so sorry! Please contact us at [your email] with a photo and your order number, and we’ll make it right ASAP.
Do you offer custom or personalized items?
Yes! We love custom requests. Reach out via our contact page or email to discuss your ideas.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we may be able to help. Contact us quickly at [your email] with your order number.
Do you offer discounts or promo codes?
We occasionally run special sales and promos. Sign up for our newsletter or follow us on social media to stay in the loop!
How can I contact customer support?
You can reach us anytime through our contact form or by emailing us at [your email]. We typically respond within 24–48 hours.
